Esfera
Suite improves the business management by enabling the
planning, execution, control and flexible correction of the
business processes and resources at department level. Esfera Suite
provides guidance and control in performing both business-as-usual
and exception processes, embedding also crisis management and
business continuity planning.
Esfera is fitted
also to be used as an e-learning environment, where procedures
might be understood and individually studied, both to initiate
junior staff or to distribute and create awareness of the current
updates.
Esfera allows to
set-up a virtual process and resource control environment, modeling
business as usual or exception handling workflow
On strategic level with Esfera you
have:
- A
collaborative solution which provides the staff of the company with
a working environment that facilitates communication, workflow
control, information exchange and selective access (depending on
the role an employee plays) to all the information generated within
a particular activity.
- A system that
can be easily and at any time adapted in order to comply with the
changes that may appear in the processes of an
organization.
- An extremely
useful toolset to:
o implement an
ISO9001:2008 quality management system inside an
organization
o develop,
maintain and test an electronic Business Continuity Plan
o real-time
monitor the activities workflow, for tracing the outcomes and for
the necessary analyses of cost optimization
o achieve
process automation, of great interest for the implementation of
CMMI in small settings.
On business level Esfera is a
instrument to:
-
Implement
o several
electronic forms/personalized messages
o the
review/approval flow corresponding to a document or electronic
form
o the activity
flow, with roles and message routing rules, according to the
organization's processes
- Automatically
route messages, or launch activity starting commands (including
review/approval requests), based on predefined rules
- Real time
monitor the launched activities and the review/approval
flow
-
Interface with your e-mail, address book and
calendar.
On technical level Esfera can be
considered as a:
-
Hierarchical-based forum with messages and answers with
capabilities for
o
Inserting attachments (documents, images, audio
files)
o
Alerting messages for various events (like exceeding a preset
date or modifying a certain document)
-
Collection of valuable applications providing support
for
o
collecting, organizing and dissemination of best practices
across the organization
o
e-learning
o
logging functionalities (recording each event/activity in the
Esfera workspace for further analysis)
o
monitoring planned events or crisis situations
o
quality management system, including automatic
measurements
o
customer relationship management functionalities (for the
sales department)
o
project development
o
human resources management.
More
advantages?
- High
scalability: the organization can start from a reduced version
dealing with one or two processes; further on, as new requirements
come along, Esfera can be simply extended to other
processes
- Helpdesk
access: every working day, from 8 am until 8 pm
- Great
reliability.